What's the best to get the unread msgs for +300 channels?

Web
1

Hello,

Our chat use case require us to keep the user tracked with +300 channels and maybe even more in the future. So for that, We’ve implemented the unread count using the Channel Participation docs page.

But the problem is the user’s client-side has to make +300 api calls at the same time, Since everytime I run
const liveObject = ChannelRepository.getChannel('channelId'); there’s an api to make!
Peek 2022-12-24 23-38
Which just does not feel right does it? Sometimes I even get the ASCError: ASCWebSDK: RateLimit Exceed error!!

Is there any elegant solution for this? Like a webhook or something.
I appreciate any help. Thanks!

2

Hello, could you please share with us the UI as well, which component are you referring to, so we can check if there are other potential methods? :))

3

Hey,

I am using my own Custom UI
Peek 2022-12-30 13-33

with the Web js SDK! basically I need to get the unread msgs for ~300 channels for this UI to work, otherwise it is not a good UX and its not even usable.

Thanks.

4

Hey @Moe is it possible for you to implement pagination? this should all work out and this won’t exceed the rate limit.

5

Hey @amitysupport Unfortunately, pagination is also not possible. I wish I could do that.

I really appreciate the help if you have other solutions; This issue currently is the decider whether we go with Amity or not! It’s really annoying, the SDK works nicely for us for everything else.

6

Hey @Moe unfortunately, at this moment, that is the only solution we can provide, it is the limitation on our web platform :))

7

Thanks alot. I absolutely loved the Chat SDK. If this feature somehow become available in this SDK would you please ping me here; I’d definitely come back to it.

Thanks again!

8

Hey again, QQ if pagination is an option how can I solve that with pagination?

9

Hi @Moe you can apply pagination to your custom UIKit, https://europe1.discourse-cdn.com/standard21/uploads/amity/original/1X/1352d4f15fabfc83805928a9d746cc014f2c48f5.gif

once applied, instead of the 300+ list appearing right away the list will load as your users continue to scroll down the list.

Did that help answer your question?