When doing post Push notification not receiving in mobile

Android
1

Hi Team ,
I have created community and posted and event using some members , the members are already logged in mobile but they are not getting any notification in their mobile.

2

Hello @Sangeetha have you configured all the settings and certificate on your console?

3

Hi ,
Yes, its active state

4

@Sangeetha Could you please confirm if these options are selected?

Screenshot 2566-03-15 at 13.52.55
Screenshot 2566-03-15 at 13.52.551906×937 64.1 KB

5

Yes all options are selected

Screenshot 2023-03-15 at 7.45.04 PM
Screenshot 2023-03-15 at 7.45.04 PM2510×850 110 KB

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6

I am using amityMessagingSdkVersion = ‘5.33.5’

7

@Sangeetha Could you please check our sample here if you’ve completed all steps: Amity-Pushnotifcation (Android). Push Notifications | by Naphat - Farrari | Feb, 2023 | Medium

8

sure I will check before and all I got notification from yesterday only its getting failed and when I debug the code I am getting below exception

java.io.IOException: java.util.concurrent.ExecutionException: java.io.IOException: FIS_AUTH_ERROR
at com.google.firebase.messaging.FirebaseMessaging.blockingGetToken(FirebaseMessaging.java:632)

9

Noted, we will check this for you, thank you.

10

Hi @Sangeetha This seems to be an issue with the FCM token or firebase authentication, could you please check on that part?

11

Hi team ,

Yes its from fcm token issue . I resolved it . Thanks for the support