About Upload Files

Why I got this error when try to upload files?
cURL error 28: Operation timed out after 30003 milliseconds with 0 bytes received (see libcurl - Error Codes) for https://api.eu.amity.co/api/v4/files

Please ensure that your files meet our requirements.

If you still encounter the issue, please help provide your cURLs and the original file to our support email. Thank you.