Markers messages bad gateway

TS SDK
1

Hi,

We are getting error 502 on some internal api that is being called when using react native library:


GET https://api.us.amity.co/api/v1/markers/messages [502]
{
http.query: messageIds[]=65c10b6647963038b634b1c3, 
reason: bad gateway, 
request_body_size: 0, 
response_body_size: 0
}
2

Hello, could you kindly provide more specific information regarding the function or line of code that triggered the 502 error? Also, your current sdk function, please?

3

Hi, is being called internally by the library, not sure where

4

Understood, may we know your current sdk version, please? we will do further investigation on our side. Also, does it cause any issues on the app performance side, any crashes?

5

We are using:

"@amityco/ts-sdk-react-native": "6.16.0",

The app is not crashing. I’ll let u know if i notice any perf issues

1 Like
6

Hi, this issue is still hapenning a lot on 6.19.0, we are getting a lot of these errors:

Amity SDK (400400): User Entity Markers not found
7

After adding sentry performance we noticed this issue is impacting our app performance too.
Here is the sentry error saying that the sdk is calling the same endpoint 10 times

image
image1294×134 13.6 KB

8

@Referi Let me pass this on to my team, and I’ll get back to you soon.

9

@Referi Could you please provide me with a complete code snippet to investigate this case?

10

Hello @Referi , We have tested the issue you encountered in the current SDK version and did not find any problems as reported. Therefore, we recommend that you update your SDK to the latest version. If you continue to experience the same issue, please let us know again. You can check the details for updating the version at this link: Amity SDK - Changelogs and Versioning.

11

Hi, We are using now the version 6.22.0 , the Changelog you shared go up just to 6.19.0