Unread Count on sender

Hello, sometimes I am getting an error that the sender sees the unread message count as well, it is very rare and so have not been able to debug it, is there anyone who faced this type of issue before and was able to resolve this. I would be very thankful.

@ahmadikhan Please provide your version and a screen recording of your issue for further checking.

version is: @amityco/ts-sdk": “^6.14.1”


I do not have a video right now, trying to recreate it, but as you can see from the screenshot, the chat head head the message is from our side, but still unread count is shown.

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Thank you for your earlier response, have been able to debug and solving it right now.

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@ahmadikhan You’re welcome! I’m glad to hear that you’ve been able to debug and are working on solving it right now. If you have any more questions or need further assistance, please feel free to reach out.

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