Ignore unread count while chatting

iOS
1

What is the correct way to ignore unread count increment while on Chat message UI (receiving messages).

  1. Calling startMessageReceiptSync / stopMessageReceiptSync
  2. channel.markAsRead(); after leaving channel?
  3. message.markRead(); each message in collection or the last one?

Note: calling startMessageReceiptSync when on chant screen and stopMessageReceiptSync when leaving chat screen does not seem to work?

2

Hello, just to clarify my understanding - you don’t want to see the unread message count when you are actively in that particular chat?

3

Yes, what happens is I’m in the chat screen UI and having a conversation (receiving & replying to messages). Once, I exit the chat, all the messages from that conversation counted towards unread message count. Hence, I want to ignore the count during that period and only have the count incremented when I’m away from the chat screen UI.

4

Hello, thank you for the explanation. For further information, please refer to this section: Observe reading count | Amity Docs.

If this doesn’t address your needs, kindly let us know.